FAQ
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Where is Scrooge the Musical hosted?
All Scrooge the Musical shows happen at our Champions Centre Tacoma Location.
1819 E 72nd St. Tacoma, WA 98404
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What is the purchase policy?
Our goal at Champions Centre is to make your purchasing experience easy, quick, efficient and equitable. If you have any questions about purchasing tickets online, by phone, or in person, please see our Help page, or contact the Ticket Office at 1-877-670-5910. Each ticket that you purchase is a license to attend an event, and is subject to the additional terms set forth by Champions Centre.
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Will there be ASL Interpreters available?
No. Unfortunately at this time, we are unable to have ASL interpreters available.
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What is the privacy policy?
Please call 1-877-670-5910 for our privacy policy.
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Can I reserve my tickets now and pay for them at the door?
No. Due to the popularity of Champions Centre events and performances, we require payment at the time you place your ticket order, whether by phone, online, or in person.
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What forms of payment are accepted?
ONLINE ORDERS - We accept all major credit cards. Online orders will be subject to processing and/or delivery fees.
PHONE/WALK-IN ORDERS - We accept debit or all major credit cards. Phone and walk-in orders include a processing fee, and may be subject to delivery fees. Please note we cannot accept split payments . Payment for the order must be made using a single form of payment only. At this time, we accept US currency only. Online purchases are available to the US and Canadian residents only. For all other locations, please call the Ticket Office to purchase your tickets. Directions....
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Can I take pictures or record the event?
The taking of pictures/videos and the use of recording devices is prohibited.
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Do you offer childcare during the event?
Childcare is not provided.
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What time does the event begin?
Scrooge The Musical begins at various times, depending on performance day. All evening performances besides Sundays begin at 7:00pm, Sundays begin at 4:00pm and Saturday performances begin at 2:00pm (matinee). Outside doors open 1 hour before performance, and the seating area opens 1/2 hour before performance.
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How long is this event? Is there an intermission?
The length of events vary as do the intermissions. Scrooge The Musical runs approximately 120 minutes, including a 15-minute intermission.
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Why is there an administration, convenience, and/or delivery fees?
Champions Centre does not impose additional fees on ticket sales. Any fees incurred, are processing fees applied by ticketing vendor and or postage and handling charges.
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Is seating reserved or festival?
Seating arrangements vary for the different events. Most events and concerts are festival seating, with reserved seating for Scrooge The Musical. If you need seating for a disability or have a special need, please call 1-877-670-5910.
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How can I reprint my tickets?
Should you need to reprint your ticket(s) there is a PRINT TICKETS link included in your confirmation email. In the event you have deleted your confirmation email please call 1-877-670-5910. We ask that you provide the first and last name on the order, and the method of payment. (If purchased with a debit or credit card, please provide the last four digits of the card.)
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How do I contact the ticket office? Where is it located? What are the hours?
For ticket purchases and inquiries, call 1-877-670-5910. Onsite office directions..., open Monday–Thursday 9:30am–4:30pm. Tickets go on sale November 1, 2024.
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Do you offer refunds or exchanges?
Prior to checkout, confirm that your tickets are for the correct performance time and date as there are no refunds or exchanges. Exceptions to this policy are as follows: Refunds/Exchanges will be granted if a performance is canceled by Champions Centre.
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What if I have problems placing an order online?
If, for any reason, your tickets do not print, you were incorrectly charged, you ordered incorrectly, or you are experiencing other issues, please call 1-877-670-5910, click FIND AN ORDER or visit the HELP page.
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Can I attend the performance or event if I'm running late?
Yes. However, we suggest arriving at least 45 minutes prior to the start time. In the event you will be late, please understand the ushers will seat you when it is safe to do so based on available lighting and event layout. (Probably after the current act is done.)
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Inclement weather conditions? When might a performance or event be canceled?
Public notice will be posted at scroogethemusical.com no later than one hour before showtime. A followup email will be sent to those who placed orders to the canceled performance. Refunds and Exchanges will be granted if a performance is canceled due to weather.
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Do I need to purchase a ticket for my child?
Yes, any child over the age of 2 needs a ticket. 2 and under can sit on your lap, but if they are not sitting on your lap they will need a ticket. Attendance by infants and children 3 years of age and under is not recommended for many events. Champions Centre loves kids, but young children can be disruptive during some events. Please use discretion when bringing a child to an event.
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How do I request disability or special needs seating?
Please call 1-877-670-5910 to purchase disability and special needs tickets. We ask that you notify the ticket representative of your needs at the time of your phone ticket purchase. Those with disabilities and special needs will be seated on a first come, first served basis. All needs will be assessed at the time the order is placed. Do not purchase tickets online for disability or special needs seating. Champions Centre is not responsible for losses (monetary or otherwise) if you purchase tickets online assuming we can accommodate your disability or special need. NOTE: Average seat size is 20". Champions Centre is wheelchair accessible. Wheelchair seating is located at the back of Section C (floor), and is limited. Other disability or special needs seating is located in various areas and is limited.
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Is there a charge to park?
There is plenty of FREE parking available. In addition, Premium Parking is available for a fee which goes to our Champions Foundation.
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Are there discounts for groups?
Yes. A 20% discount is applied to a single order that includes 20 or more tickets for any performance with the exception of Thursday night performances.
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Want to know more about Champions Centre?
Find out more about Champions Centre at:
Website - cc.church
Facebook - http://facebook.com/championscentre
Instagram - http://instagram.com/championscentre
Locations - Bellevue, DuPont, Tacoma, Yakima & Online